WebPhone Mobile is a new mobile application that allows you to performand recording VoIP calls using agents mobile phones. This application includes all the functions that are available in the standard version of WebPhone, i.e. handling calls within and outside the campaign, access to the list of contacts and the list of missed calls and the history of contacts. All calls made using WebPhone Mobile are recorded and saved in reports. It is also possible to use the application in integration with external CRM systems.WebPhone Mobile can be used to handle calls withinhelpline on agents mobile phones. The user will be able tocall customers, answer their calls, verify and edit themdata or call back people who failed to connect to the agent.WebPhone Mobile is designed for companies where work is doneis remote, hybrid or in the field. It is a great solution foremployees who need constant access to customer data, butthey move between company branches and do not have access to a computer.This solution will also work for mobile sellers whothey do part of their work in the field, e.g. at meetings with clients.WebPhone Mobile allows you to communicate from anywhere. Anyone who needs freedom of movement can operateconnections with access to all customer information. Having constantsworking environment, agents can serve customers at the highest level, regardless of location and using the same functions that are available when working on a computer.WebPhone Mobile can be used in integrations with external onesCRM systems, e.g. Pipedrive or HubSpot.
Focus Webphone Mobile
